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Frequently asked questions

Is a hard credit pull required to get a verified pre-approval letter?

Yes. This helps us determine your exact FICO score and monthly debt obligations so we can be sure you qualify for a loan.

Related questions

  • What is a pre-approval letter?
  • What types of pre-approval letters does Better offer?
  • How do I get a pre-approval letter?
  • How long does it take to get a pre-approval letter?
  • How much does it cost to get a pre-approval letter?
  • Will my verified pre-approval letter look different than my basic pre-approval letter?
  • Why would my verified income be different than my stated income?
  • Why would my verified assets that are used to determine my down payment be lower than expected?
  • Who can I contact if I have questions about my verified pre-approval letter?
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  • 415-523-8837
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We're Better

Better is a direct lender dedicated to providing a fast, transparent digital mortgage experience backed by superior customer support.

From our offices in New York City, we're using technology to change the way people finance their homes, for the better.

Better Mortgage is a direct lender. All rights reserved. NMLS #330511© Better Mortgage Corporation | 250 Greenwich St, FL 36, New York, NY 10006Loans made or arranged pursuant to a California Finance Lenders Law License.This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site.Not available in all states.